Opening Doors - Enhancing Lives


Clwyd Alyn Housing Association
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Contact Centre:
0800 1835757
For cheaper calls from a mobile:
01745 536800

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PenAlyn Property Maintenance Services

As part of the Pennaf Housing Group, we provide property repairs for Clwyd Alyn residents.

To request a repair call 0800 183 5757. Alternatively, you can use our online reporting tool; it is quick and easy to use and sends us an email containing all your details instantly. The online facility is monitored during our working hours, 8am until 6pm Monday to Friday.

Please note - An adult must be present to allow our operatives access to your property.

PenAlyn Cleaning Service

Clwyd Alyn had an audit conducted in 2015 to review the success of the cleaning provision. Residents pay for this service through their service charge.

During this process it was identified that there were several contractors delivering the service, some had a contract whilst others didn’t, it was also found that there could be improvements on how we managed these contracts as a group. By managing these contracts more effectively we would be able to improve the service offered to residents and ensure value for money.

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