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Contact Us

Our Customers Services Team are available Monday to Friday 8am to 6pm and can be contacted by calling 0800 1835757 (freephone from a landline) or 01745 536800. 

Out of hours emergency repairs call 0300 123 30 91.

You can also text 07786202533. Please remember to include your name address and telephone number in your message in case we need to get in touch with you.

Email: help@clwydalyn.co.uk

Fax: 01745 538392

Alternatively, you can complete our online form. It is quick and easy to use and sends us an email containing all your details instantly. The online facility is monitored during our working hours, 8am until 6pm Monday to Friday.

The Customer Service Team can deal with the majority of other enquiries including:-

  • Rent account enquiries and payments
  • Enquiries about applications for rented accommodation/ transfer requests
  • Reporting incidents of anti-social behaviour
  • General enquiries
  • Report a repair 

If one of our Customer Service Advisors is unable to deal with your enquiry they will arrange for an appropriate officer to call you back within 5 working days.

Head Office:

72 Ffordd William Morgan
St Asaph Business Park
St Asaph
Denbighshire
LL17 0JD

 

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