Paying Your Rent
Your rent is due weekly in advance, unless you have made a specific arrangement to pay otherwise with your Housing Officer. There are various ways you can pay your rent, which are set out below.
You can pay online with 'allpay'.
Payment By ‘Swipe Card’
Make payments by debit or credit cards by calling 0800 183 5757 or 01745 536800. Remember to have your credit/debit card details ready.
You can pay your rent by direct debit from your bank/building society or post office account Direct debits can be set on any day of the month.
Post Office Giro
Giro slips will be issued to all new residents so that rent payments can be made pending the issue of the ‘Swipe Card’.
Housing Benefit Direct
This can be paid directly to us by the Housing Benefit Department if you request this. Residents who receive Universal Credit will receive a payment towards their housing cost (rent) as part of their Universal Credit entitlement, which will paid direct to the resident. You will therefore, need to make payment arrangements for your rent.
Automate your rent payments by standing order.
Rent statements are available on request or via our Resident Portal. This will show all the payments you have made during the course of the year, and the balance of your account.
Make cheques payable to: ClwydAlyn Housing Limited
iPhone and Android App
You can now pay your rent with the iPhone and Android App, visit allpay
Advice on Paying your Rent