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Planned Maintenance

What is the Welsh Housing Quality Standard and how does it affect your home?

Because there were many different standards for rented properties throughout Wales, the Welsh Government decided to set down a minimum level of accommodation that tenants could expect from their landlords. This is called the Welsh Housing Quality Standard, and all social landlords have to achieve this minimum level of accommodation by the end of 2017.

As of the end of March 2009, 85% of our properties met the Welsh Housing Quality Standard, and we are striving to ensure that all our properties meet or surpass this standard by the end of 2017.

What are Clwyd Alyn Housing Association doing to achieve this?

We are working hard to achieve the Welsh Housing Quality Standard by working with contractors and implementing planned maintenance programmes to upgrade areas of your home. These programmes include:

  • Kitchen replacements
  • Bathroom refurbisments
  • Window replacements
  • Boiler replacements

All work is carried out by fully qualified and accredited operatives who are trained to work to the highest standard and minimize any inconveniences to yourself during the process.

If you would like to know more about the Welsh Housing Quality Standard you can visit the Welsh Government website, or you can view The House Mark Cymru document on

Cyclical Painting Specification

Please find below the Cyclical Painting Specification. This document includes helpful information on our cyclical painting works and will guide you through what’s included and what’s not.

Cyclical Decoration Specification

If you have any queries relating to the works, or any person visiting you in relation to these works, then please use one of the below methods to contact Clwyd Alyn Maintenance Department.

Email: 0800 970 72 72


Letter: 72 Ffordd William Morgan, St. Asaph business Park, St. Asaph LL17 0JD

Halkyn Road Estate Environmental Works

Information on the Environmental Works on various properties on Conway Close, Halkyn Road and Aled Crescent and plans can be found here: Environmental Works. 

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