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Repairs & Maintenance

Welcome to the repairs and maintenance section of the website. Here you will be able to find information on:

Planned Maintenance Programmes

Planned maintenance to refurbish or renew facilities at your home, such as bathrooms, kitchens and windows and bring them up to Welsh Housing Quality Standards.

Safety Advice

General safety advice and essential guidance when dealing with emergency repairs which can be hazardous to your health or wellbeing.

Repairs and Home Improvements

How to report a repair and the repairs you are responsible for. It also includes guidance if you are looking to undertake any home improvements or alterations.

Gas Servicing

The importance of the annual gas safety check and your role ensuring it is completed.


Our commitment to protect tenants, employees and contractors to ensure that asbestos is not disturbed.

Disabled Adaptions

Disabled adaptions which make it easier and safer for you to stay in your home.

Resident Discount and Offers

Get huge savings on top branded paints and accessories for whatever the project, big or small, start every job with great discounts at your local Dulux Decorators Centre.

Please see the below link for more information:-


The majority of maintenance undertaken at your home will be carried out by PenAlyn, a member of the Pennaf Housing Group, who have a proven track record in providing excellent customer services to the housing sector.

PenAlyn are accredited by several regulatory bodies and all staff are independently security vetted, carry full insurance and are trained to work to the highest possible standards.

For further information about PenAlyn visit

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