Resident Publications

Welcome to our resources page. Here you can find our latest handbooks, newsletters and reports. Have a browse through or even print out a copy for your reference.

A Guide to your Home and Services

• A Guide to your Home and Services

Customer Care Commitments

• Customer Care Commitments

Residents Newsletter

• Summer 2017
• Winter 2016
• Summer 2016
• Winter 2015
• Summer 2015
• Winter 2014
• Summer 2014
• Winter 2013
• Summer 2013
• Winter 2012
• Summer 2012

Impact Assessment

• Impact Assessment 2016-2017
• Impact Assessment 2015-2016
• Impact Assessment 2014-2015
• Impact Assessment 2013-2014
• Impact Assessment 2012-2013
• Impact Assessment 2011-2012
• Impact Assessment 2010-2011

Resident Involvement & Community Development

• How to get involved
• Making a Difference in Your Community in 2016-2017
• Resident Involvement & Community Development Strategy 2017-2019
• Resident​ Involvement & Community Development - Action Plan 2015-2016