We have maintained our commitment to improving service delivery, increasing productivity, adding social value into our communities and increasing customer satisfaction.
View our Social Responsibility Report
These are just some of our achievements:
Our President’s Fund made over £28k of grants last year. We supported tenants to attend college training/courses that help them gain employment. We helped with travel to foodbanks, work, and training courses. We have also assisted many residents with skip hire and cleaning solutions to help them manage their tenancy.
We worked with our partners 'Can Cook' & Cartrefi Conwy to provide Christmas food parcels to some of our most disadvantaged families across all six counties. A massive thanks to our staff who spent their Christmas Eve delivering food hampers!
The idea and ethos behind Resfest is based on the fact that, for the majority of our residents lives, they have experienced a range of challenges and issues. We feel that while living in our ClwydAlyn Schemes and, especially for this one day every year, that should not be the case. Although Covid has impacted this years event, we will not sease to stop having a day that is focused on these fabulous individuals.
We are increasing the number of volunteer placements to enable those away from the jobs market to gain work experience with appropriate support. Projects we have underway include:
- Project Search: We are the lead employer partner working with Coleg Cambria, Flintshire Council and Hft a learning disability support organisation, supporting nine students with learning disabilities/Autism to gain 12-months work experience with businesses in Flintshire
- In partnership with Crest Co-operative, we are piloting a project to support two residents to gain 12-month paid work experience in our services. We are also supporting a second We Mind the Gap programme in Flintshire which supports young women into employment. We are looking at how we can extend these programmes further next year.
Other initiatives include an Employability day in partnership with North Wales Training. The aim is to raise staff awareness of the employment support available across North Wales. This is part of our objective to support Tenancy Sustainability.
We are committed to ‘together to beat poverty’ and recognise the importance of the combatting of fuel poverty and improving the energy efficiency of the homes we provide.
We are currently investing around £2 million per annum in the undertaking of energy measures for our homes to achieve Energy Fit Status. We measure our works on the ongoing reduction in energy costs achieved for our residents and the reduction of carbon impact of the home.
Our Energy Fit Homes works include an array of projects that positively impact the energy, including works delivered in house and working closely with third parties / business partners to achieve the best outcome. We deliver both physical works such as improvements but also recognise and deliver energy education as an important tool of our carbon reduction and aims to beat fuel poverty.
A £150,000 investment has improved 40 homes with new electric, high efficiency heating, while a £862,000 investment package has improved 368 homes with either new energy efficiency windows or doors, reducing heat loss by up to 15%. A total of 182 homes have received a new A rated, efficient gas boiler, thanks to £330,000 investment.