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One of North Wales’s largest Registered Social Landlords (RSLs) has recently published its new Environmental, Social and Governance (ESG) Report for 2025-2026; offering a strong picture of the organisation’s key performance improvements.

ClwydAlyn is a St Asaph based social landlord, providing circa 6,800 safe, warm homes across seven counties in North and Mid Wales. The organisation’s new ESG Report reveals measurable progress, which is being made, specifically in the areas of environmental, social and governance performance.

The annual report looks at areas which are of specific importance to residents, communities, staff and stakeholders; from the quality and efficiency of homes to resident and staff wellbeing, community investment, and good governance.

Within the ESG Report, evidence, comments, facts, statistics and case studies are combined to illustrate how ClwydAlyn is delivering on its priorities, which were set out in its 2025 Corporate Plan launch; centred around an overarching ambition to work in partnership to end poverty.

These priorities include:

  • Ensuring residents and staff live in safe, warm homes
  • Working with partners to provide access to good, affordable food
  • Contributing to ending homelessness in the region

Focus areas within the report include:

  • Sustainability
  • Efficiency of homes
  • Carbon reduction
  • Resource management
  • Damp and mould prevention
  • Building safety and quality
  • Resident voice and influence
  • Complaints
  • Education and skills
  • Risk management
  • Equality, diversity and inclusion
  • Assurance
  • Continuous investment
  • Wellbeing
“Our ESG report helps to bring our organisational responsibilities to life by demonstrating how our priorities extend beyond the bricks and mortar of our houses. Behind the facts and figures are residents, homes and communities; these are the things which matter most.

“The consistent progress we have made against our environmental, social and governance targets is a hallmark of our commitment to supporting our residents and staff to live well, providing safe, warm, affordable homes, reducing the environmental impact of our new build and retrofit projects and ensuring that ClwydAlyn residents and stakeholders have a voice in the decisions that affect them.”
Clare Budden
ClwydAlyn, Chief Executive

ClwydAlyn’s ESG Report is now available to read:

ClwydAlyn_ESG_25-26_eng_digi-final.pdf

10 KEY STATS AND FACTS FROM CLWYDALYN’S 2025/26 ESG REPORT:

  • Invested £3.25 million on retrofit measures
  • Welcomed 838 new residents
  • 168 Solar panel installations
  • Recycled 99% of office waste
  • 100% of new homes delivered by North Wales principal contractors
  • 98.4% of residents satisfied with their repairs
  • Welfare Rights Support facilitated for 369 residents
  • £1.6 Million of financial gains secured for residents
  • Community events and activities supported 240 residents
  • 125 Residents took part in a digital inclusion pilot programme