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Use of Cookies

A cookie is a small file, typically of letters and numbers, downloaded on to your device when you access certain websites. Cookie content is then sent back on each subsequent visit to the same site.

Cookies are commonly used to help websites work more efficiently and to provide information to website owners. They help our website to work in the way that you would expect so that we can provide you with a good experience when you use our website.  They also help us to improve our site and make our promotional activity more efficient.

In general terms, cookies can be categorised into the following broad categories:

Functional: allow a returning user and his/her preferences to be recognised. This means that the website can then present personalised content.

Necessary: cookies required for the operation of the site.

Statistical: Often 3rd party cookies, these allow a website operator to recognise and count the number of visitors and to see how visitors move around a website. They help improve the way websites work, for example, by ensuring that users easily find what they are looking for.

Marketing: these types of cookies record visits to a website, the pages visited and the links followed. These cookies are used to tailor content.

Social Media

By clicking one of the social media icons on our site, a new browser tab or window will open and load a page on the application’s website. The site will set cookies on your device according to its own Cookie policy and you should seek out that policy in order to decide whether to accept these cookies.

Google Analytics

Many sites use Google Analytics to gather statistical data about the use of their websites, including members of the Pennaf Group. Read Google’s overview of privacy and safeguarding data

To opt out of being tracked by Google Analytics across all websites, visit

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

Cookies on Our Site

In this table, the words the Group website are used to indicate the specific ClwydAlyn websites you are visiting.



Cookie Category Name Provider Purpose Expiry
Functional gdpr_accept the Group website To remember your 3rd party cookies acceptance preference 409 Days
wordpress_language; sessionid the Group website To remember your preferred language choice 379 Days
CIVICA_HOUSING_PORTAL_SESSION (linked from To allow the use of our Residents’ Portal Session
Necessary csrftoken the Group website Cross-site request forgery token to prevent malicious sites intercepting data you submit via on our forms on our site 1 Year
Statistical _ga the Group website (from Google Analytics) A unique ID that is used to generate statistical data on how you use our website. 2 years
_gat the Group website (from Google Analytics) Used by Google Analytics to throttle request rate Session
_gid the Group website (from Google Analytics) A unique ID that is used to generate statistical data on how you use our website. Session